SMS Terms & Conditions

Program description. By providing your mobile phone number to Total Care Connect, you consent to receive SMS text messages from us related to your enrolled care program, including in-home visit scheduling and confirmations, clinician arrival times and same-day schedule changes, address and access details, post-visit follow-up, and responses to questions you send us. We do not send marketing or promotional text messages.

Message frequency. Message frequency varies based on your care plan and scheduled visits.

Message and data rates. Standard message and data rates may apply.

Opting out. You may opt out at any time by replying STOP to any message you receive from us. You will receive a confirmation message and will not receive further texts from that number. Reply UNSTOP to resubscribe.

Help and support. Reply HELP to any message, call us at 614.568.6477, or email connect@totalcareconnect.org.

Privacy. Your phone number is handled in accordance with our Privacy Policy, available at totalcareconnect.org/privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Updated 9/2026